Thank you for choosing Spa Max for your online hot tub purchase. Before proceeding with your order, please carefully read and acknowledge the following important information:
Confirmation of Purchase: To ensure the accuracy of your order and to provide you with the best customer service experience, we will give you a call between the hours of 9am to 6pm at (951) 808-4720 to confirm your purchase with one of our sales representatives. This step is essential to verify product availability, address any specific requirements, and answer any questions you may have about your order.
Delivery Restrictions: Currently, Spa Max only offers delivery services within Southern California. If you are located outside this region, we regretfully inform you that we are unable to fulfill your order for delivery. However, you are welcome to explore other options, including in-store pickup or contacting us for more information.
Pricing and Availability: While we make every effort to provide accurate product information and pricing on our website, errors or inaccuracies may occur. In the event of any discrepancies, Spa Max reserves the right to correct pricing, modify or cancel orders related to such errors. We will promptly notify you if any adjustments are required.
Product Warranty: All hot tubs purchased through our website are subject to the standard manufacturer's warranty. For detailed warranty information, please refer to the manufacturer's warranty documentation provided with your hot tub or contact our customer service department for assistance.
Returns and Exchanges: Spa Max strives to deliver the highest quality products and excellent customer service. If you encounter any issues with your hot tub upon delivery, please contact us immediately, and we will work diligently to address and resolve the matter. For returns and exchanges, please refer to our Return Policy available on our website or inquire with our customer service team.
Installation and Safety: Hot tubs should be installed and operated following the manufacturer's guidelines and local regulations. For a smooth and safe installation process, we recommend consulting with a qualified professional or utilizing our installation services, available upon request.
By proceeding with your order, you acknowledge that you have read and understood the contents of this disclaimer. If you have any questions or concerns, please do not hesitate to contact us at (951) 808-4720 or via email on our contact page. Our team is here to assist you in making your hot tub purchase a delightful experience.
Thank you for choosing Spa Max as your hot tub provider!