.png)
_edited.png){kind=small}
.png){kind=small}
Delivery Requirements
Preparing For A Successful Delivery
Every backyard is different. Before your hot tub arrives, our team will review access, obstacles, and placement requirements to help ensure a smooth delivery experience.
Whether your spa is being delivered to a simple concrete patio or a challenging backyard with narrow side yards and stairs, we're here to help.
Step 1: The Delivery Path
Our team needs a clear path from the delivery vehicle to the final spa location.
Things to look out for:
-Gate opening width
-Pathway widths
-Tight turns
-Stairs
-Slopes
-Landscaping
-Air conditioning units
-Gas meters
-Roof eaves and overhangs
Step 2: Gate & Pathway
Width
One of the most common delivery obstacles is insufficient access width.
-Gate opening width
-Pathway widths
-Tight turns
-Stairs
-Slopes
-Landscaping
-Air conditioning units
-Gas meters
-Roof eaves and overhangs
Before delivery, measure:
Step 3: Stairs & Elevation
Changes
Stairs, retaining walls, and steep slopes may require additional equipment or planning.
Examples:
-Backyard staircases
-Hillside properties
-Raised decks
-Multi-level yards
Step 4: Obstacles To Consider
Please let us know about:
-Fences
-Trees and branches
-Patio covers
-Roof eaves
-Gas meters
-Utility equipment
-Decorative walls
-Pool equipment
Step 5: Spa Placement Surface
Your spa should be installed on a level, stable surface capable of supporting the spa's filled weight.
Common surfaces include:
-Concrete Pads
-Reinforced Patios
-Engineered Decks
-Pavers
Step 6: When is a Crane Needed?
Some properties require crane assistance.
Situations:
-No side yard access
-Narrow gates
-Large retaining walls
-Significant elevation changes
Our team will determine if a crane is necessary.
